Shipping policy

Shipping Policy

At Angels Fashion, we are committed to processing and shipping your orders as quickly as possible. We work with several carriers to provide you with the best shipping experience possible. Please carefully read our shipping policy below.

  1. Delivery Times

    • Processing Time: Once your order is confirmed, we prepare and ship it within 1 to 2 business days. If an item is temporarily out of stock or requires additional processing time, we will notify you by email.
    • Delivery Time: Depending on your location and the carrier chosen, your order will be delivered within an average of 6 to 11 business days from the shipping date.

  2. Carriers We collaborate with various carriers to ensure fast and reliable delivery. Based on your location and the availability of services, we may use one of the following carriers:

    • Colissimo
    • Chronopost
    • Mondial Relay
    • UPS
    • DHL The choice of carrier may vary depending on the available options for your delivery address.

  3. Shipping Fees Shipping fees are calculated based on the weight, size of your order, and the destination. Before completing your purchase, you will have the opportunity to view the exact shipping fees in your cart, based on the delivery address you enter.

    • Free Shipping: We offer free shipping for certain orders or a minimum purchase amount, depending on current promotions. Check our special offers on the website to take advantage of this.

  4. Order Tracking Once your order is shipped, you will receive a shipping confirmation email containing a tracking link to monitor the progress of your package. This link will allow you to track the delivery status in real-time and know exactly where your order is.

  5. Delivery Addresses We deliver to the address provided during checkout, and it is your responsibility to ensure that the address is correct and complete. We cannot be held responsible for address errors. We only deliver to valid addresses and accept addresses in mainland France and certain international countries. Please check our international shipping options when placing your order.

  6. Delivery Delays While we do our best to meet delivery deadlines, delays may occur due to various factors such as bad weather conditions, public holidays, or unforeseen events. If a delay occurs, we will do our best to keep you informed and resolve the issue quickly.

  7. International Shipping We offer international shipping options to select countries. Delivery times may vary depending on the destination. Customs duties and other import taxes are the responsibility of the customer and may vary depending on your country of residence. We recommend checking with local authorities for potential fees before placing your order.

  8. Delivery Issues If you encounter any issues with the delivery of your order (damaged package, lost package, etc.), please contact us within 7 days of receiving your package. We will open an investigation with the carrier and do our best to resolve the situation.

  9. Returns and Exchanges For any questions regarding product returns or exchanges, please refer to our Return Policy.

  10. Contact If you have any further questions regarding shipping, delivery times, or carriers, feel free to contact us at the following address: